Technical Project Manager

At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.



Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

General Accountability:
The primary purpose of this position is to work with customers to determine their analytical needs, coordinates with laboratory and administrative staff to ensure that these needs are understood, and ensures that the service provided adequately meets these defined needs.

Specific Responsibilities:
Client Responsibilities

• Establish a working relationship with client.
• Identify client’s analytical needs and how the lab can address these needs.
• Plan analytical program to meet these needs.
• Keep client informed of progress of work.
• Report findings and results back to client.
• Communicate client concerns/issues to lab management.
• Keep client informed of new developments and lab services.
• Provides quotations and job specifications for specific work.
• Other duties as assigned.
  Project Responsibilities
• Work with client and lab to define project specifications. Communicate project schedule to lab.
• Work with Sample Management to ensure proper type and number containers are provided.
• Review incoming work to ensure work requests are properly specified according to project requirements.
• Track as required projects through the lab keeping client and lab personnel appraised of progress.
• Prepare, review, and approve invoices for specific work orders.
• Other duties as assigned.
  Reporting and QA/QC Responsibilities:
• Ensure consistent reporting formats for clients.
• Review reported data against historical results for consistency.
• Responsible for meeting QA objectives for specified projects.
• Approves certified analytical reports.
• Brings problems or issues relative to work to the QA Manager, Lab Director, Client Service Manager or Lab Management for study and resolution.
• At times may be involved with QAP development.
• May participate in specific marketing activities (i.e., trade show booths), if appropriate.
• Identifies and communicates to management on new marketing opportunities and other issues.
• Works closely with Sample Management group, Lab Operations, QA/QC, and administrative staff to keep everyone informed as appropriate on client issues and projects.
• Other duties as assigned.
  
  About you
  Required Knowledge, Skills & Abilities:
• Strong customer/client interaction skills and experiences in client interaction.
• Exceptional verbal and written communication skills.
• Strong organizational and time management skills.
• Able to create innovative solutions to customer challenges.
• Detail oriented and highly motivated.
• Ability to work under pressure and manage several projects simultaneously.
• Ability to communicate difficult/sensitive information tactfully.
• Diligent work ethic.
• Ability to work as a team, be a team player and support fellow co-workers.
• General working knowledge of analytical methods.
• Able to take ownership for meeting client goals and objectives and willing to be accountable for making decisions.
• Proficient computer skills, specifically Microsoft office.
• Ability to work 8+ hour days, and/or weekends as needed (position is exempt).
  
  Required Qualifications:
• A Bachelor of Science in Chemistry or a related field (or equivalent experience) is required.
• 3-5 years of laboratory experience is required.
• Project Management experience is preferred.
  
  Physical Demands:
• The ability to sit and/or stand for 100% of an 8+ hour day.
• Able to speak and hear clearly while communicating with staff, management and clients.
• Dexterity in hands and fingers to operate equipment and handle glassware.
• Must have average vision and able to see to read reports and operate equipment.
• Hearing and speech to communicate in person and over the telephone.
  
  
  
  

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.


How to apply
Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.